Terms of service

Terms of Service

Last Updated: 28/02/2025

Welcome to Ceylon Brilliance Co. By accessing or using our website (ceylonbrillianceco.com), you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General Terms

  • By using our website, you confirm that you are at least 18 years old or have parental permission to use our services.
  • We reserve the right to refuse service to anyone for any reason at any time.
  • The content on this website, including images, text, and designs, is our intellectual property and may not be copied, modified, or distributed without permission.

2. Products & Orders

  • All jewelry items are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
  • Prices are subject to change due to market fluctuations in precious metals and gemstones.
  • We make every effort to display accurate product images, but actual colors may vary slightly.

3. Payments

  • We accept secure payments via Band Transfer, PayPal.
  • All transactions are processed in LKR, and customers are responsible for any applicable taxes or duties.
  • We do not store credit card details, and all payments are securely processed by third-party providers.

4. Shipping & Delivery

  • Orders are processed within 7 business days, and delivery times may vary based on location.
  • We are not responsible for delays due to customs, shipping carriers, or unforeseen circumstances.
  • International customers are responsible for any import duties or customs fees.

5. Returns & Refunds

  • Please refer to our [Return & Refund Policy] for details on return eligibility and refund procedures.
  • Custom-made, engraved, or resized jewelry is non-refundable unless there is a manufacturing defect.

6. Warranty & Repairs

  • We offer a Lifetime warranty on manufacturing defects. Normal wear and tear, damage from misuse, or unauthorized repairs are not covered.
  • Repairs outside the warranty period may be available for an additional fee.

7. Privacy Policy

  • Your personal information is collected, used, and protected according to our [Privacy Policy].
  • We do not share or sell customer data to third parties.

8. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • In no case shall Ceylon Brilliance Co. or its employees be liable for an amount exceeding your purchase price.

9. Governing Law

  • These Terms of Service are governed by and interpreted according to the laws of Sri Lanka.
  • Any disputes arising from these terms will be settled in the courts of Sri Lanka.

10. Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting.

For any questions or concerns, please contact us at admin@ceylonbrillianceco.com or +94 740122097.

Thank you for shopping with Ceylon Brilliance Co. 💎✨